Liberty Mutual Insurance
Liberty Mutual Insurance – Liberty Lake, WA – Advance your career at Liberty Mutual – A Fortune 100 Company! Under general supervision, responsible for obtaining and maintaining essential information in order to handle routine auto claims. May conduct investigations on assigned cases based on policy and accident details to confirm coverage and damages owed. Common claims handled include tow claims, insured single vehicle auto losses, clear liability claims and CAT claims. Solves problems of limited scope and complexity. Settles and pays claims in a fast-paced, high-production, high-volume environment that focuses heavily on customer service. Responsibilities: Provides positive customer experience while appropriately handling routine auto claims by obtaining information and maintaining accurate records about accidents from customers through telephone and written reports. Champions our multiple electronic platforms. Arranges and reschedules appraisals, reviews appraisal reports and communicates with customers, and repair shop… [...]
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